Child Safety Standards

Last updated June 13, 2026

MatchThePet has zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). MatchThePet is an adult service for the owners of pets. These standards explain how we keep minors off the platform and how we act on any concern.

Adults only

  • MatchThePet is for users aged 18 and over. Accounts are age-gated at sign-up and use is limited to adults.
  • We do not knowingly allow minors to create accounts or use the service.

Zero tolerance for CSAE and CSAM

  • We strictly prohibit any content, conduct, or contact that sexualizes, exploits, or endangers a child.
  • Any CSAM is removed, the responsible account is terminated, and we report to the relevant authorities and the National Center for Missing and Exploited Children (NCMEC) where applicable.
  • We cooperate with law enforcement and comply with applicable child safety laws.

How to report

  • Inside the app you can report any profile or message and block any user with a single tap.
  • You can also report a child safety concern directly to our child safety team at childsafety@matchthepet.com.
  • Reports are reviewed promptly and acted on.

Child safety point of contact

  • Child safety point of contact: childsafety@matchthepet.com.
  • For general support: support@matchthepet.com.